Terms of service

Terms of Use & Terms of Service

Last Updated: June 25, 2026

Welcome to FelixGoods. By accessing or using our website at FelixGoods.com or purchasing from our store, you agree to be bound by these Terms of Use and Terms of Service ("Terms"). Please read them carefully. If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms

By using our website, creating an account, or placing an order, you confirm that you are at least 18 years old (or the legal age of majority in your jurisdiction), and that you agree to these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and FelixGoods.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

  • Use the site for any fraudulent or unauthorized purpose

  • Attempt to gain unauthorized access to any part of our website or systems

  • Transmit any harmful, offensive, or disruptive content

  • Use automated tools (bots, scrapers) to access or collect data from our site without permission

  • Impersonate any person or entity

  • Violate any applicable local, national, or international laws or regulations

3. Account Registration

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to terminate accounts at our discretion.

4. Products & Services

Product Descriptions

We make every effort to display our products as accurately as possible. However, we do not warrant that product descriptions, images, pricing, or other content is error-free, complete, or current. We reserve the right to correct any errors and to update information at any time.

Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. We are not liable for any unavailability of products after an order has been placed.

Pricing

Prices are listed in USD and are subject to change without notice. We reserve the right to refuse or cancel orders placed at incorrect prices. Taxes and shipping fees are calculated at checkout.

5. Orders & Payment

By placing an order, you are making an offer to purchase the selected products. We reserve the right to accept or reject any order for any reason. You will receive an order confirmation email — this does not guarantee fulfillment.

We accept major payment methods as displayed at checkout. All payments are processed through secure third-party payment processors. We do not store full payment card details on our servers.

6. Shipping & Delivery

Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control. Risk of loss and title for purchased items passes to you upon delivery to the carrier.

For orders fulfilled through TikTok Shop, TikTok's platform terms regarding shipping and delivery also apply.

7. Digital Products

If you purchase a digital download or digital product, your access is granted upon completion of payment. Due to the nature of digital goods, all digital product sales are final and non-refundable unless the file is defective or inaccessible due to our error.

8. Intellectual Property

All content on our website — including text, graphics, logos, images, and software — is the property of FelixGoods or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

9. User-Generated Content

If you submit reviews, feedback, photos, or other content to our website or social media channels, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content in connection with our business. You represent that you own or have the right to submit such content.

10. Third-Party Links & Services

Our website may contain links to third-party websites, tools, or services (including but not limited to TikTok Shop, payment processors, and suppliers). These are provided for your convenience only. We do not control, endorse, or accept responsibility for the content or practices of third-party sites.

11. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

12. Limitation of Liability

To the fullest extent permitted by law, FelixGoods and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services — including but not limited to loss of data, revenue, or profits — even if we have been advised of the possibility of such damages. Our total liability to you shall not exceed the amount you paid for the order giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless FelixGoods and its owners, employees, and affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your use of our website, your violation of these Terms, or your violation of any third-party rights.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our website shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of our website following any changes constitutes your acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and FelixGoods regarding your use of our website and supersede any prior agreements.

18. Contact Us

If you have any questions about these Terms, please contact us:

Email: FelixGoods.co@gmail.com

Phone: +1 (941) 444-6744

Website: FelixGoods.com

 

© 2026 FelixGoods. All rights reserved.